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Mon, May 12
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On Demand
Building a Qualified Medical Interpreter Program for Lesser Spoken Languages
On Demand
Building a Qualified Medical Interpreter Program for Lesser Spoken Languages
Primary Speaker:
Iris Feinberg, PhD MCHES (she/her/hers)
– Ga State University
Speaker:
Amy Zeidan, MD
– Emory University
Earn .5 CE credit(s)
On Demand
Improving Cancer Health Literacy Through Culturally Appropriate Services in African Immigrant Communities
On Demand
Improving Cancer Health Literacy Through Culturally Appropriate Services in African Immigrant Communities
Primary Speaker:
Rael Odengo, CHES
– Washington State Department of Health
Earn .5 CE credit(s)
On Demand
Learning with the Little Aussie Bugs: Enhancing Health Literacy in Early Learning Settings
On Demand
Learning with the Little Aussie Bugs: Enhancing Health Literacy in Early Learning Settings
Primary Speaker:
Ruth Wallace, PhD (she/her/hers)
– Edith Cowan University
Speaker:
Amelia Ruscoe, PhD
Earn .5 CE credit(s)
On Demand
Developing Patient Decision Aids: A Systematic Approach to Enhancing Health Literacy and Shared Decision Making
On Demand
Developing Patient Decision Aids: A Systematic Approach to Enhancing Health Literacy and Shared Decision Making
Primary Speaker:
Anna Shevalova (she/her/hers)
– Bazis Americas
Speaker:
Tatiana Barakshina, PhD (she/her/hers)
– Bazis Americas
Earn 1 CE credit(s)
Monday, May 12, 2025
9:00 AM – 12:00 PM
PT
Building Bridges: Crafting Inclusive Communication Plans
9:00 AM – 12:00 PM
PT
Building Bridges: Crafting Inclusive Communication Plans
Primary Speaker:
Naomi D. Williams, CHES (she/her/hers)
– PFCCpartners
Speaker:
Lindsey Galli
Earn 3 CE credit(s)
9:00 AM – 1:00 PM
PT
How Do I Know It’s Plain Language? Let’s Practice Together!
9:00 AM – 1:00 PM
PT
How Do I Know It’s Plain Language? Let’s Practice Together!
Primary Speaker:
Sarah Glazer, MA (she/her/hers)
– Literacy Works
Earn 4 CE credit(s)
9:00 AM – 1:00 PM
PT
Your Path to Always Using Teach-back!
9:00 AM – 1:00 PM
PT
Your Path to Always Using Teach-back!
Primary Speaker:
Mary A. Abrams, MD, MPH
– Nationwide Children's Hospital
Co-Presenter:
Gail Nielsen, BSHCA
– Self employed
Earn 4 CE credit(s)
1:00 PM – 2:30 PM
PT
What’s Next for Health Literacy? - A Town Hall Sponsored by IHA’s Health Literacy Solutions Center
1:30 PM – 2:30 PM
PT
What’s Next for Health Literacy? - A Town Hall Sponsored by IHA’s Health Literacy Solutions Center
Faculty:
Diana Peña Gonzalez, MPH, MCHES
– Institute for Healthcare Advancement
Faculty:
Michael Villaire, MSLM
– Institute for Healthcare Advancement
Speaker:
Katy Evans, PhD (she/her/hers)
– FrameWorks Institute
Tuesday, May 13, 2025
8:30 AM – 8:45 AM
PT
Welcome & Opening Performance
8:30 AM – 8:45 AM
PT
Welcome & Opening Performance
Faculty:
Michael Villaire, MSLM
– Institute for Healthcare Advancement
Faculty:
Diana Peña Gonzalez, MPH, MCHES
– Institute for Healthcare Advancement
Speaker:
Kisha Nicole Foster
8:45 AM – 9:45 AM
PT
Plenary: Advancing Health Equity in Challenging Times—Navigating Barriers and Building Resilience
8:45 AM – 9:45 AM
PT
Plenary: Advancing Health Equity in Challenging Times—Navigating Barriers and Building Resilience
Keynote Speaker:
Jessica Brooks-Woods, MPM, PHR
– National Association of Benefits and Insurance Professionals (NABIP)
Earn 1 CE credit(s)
9:45 AM – 10:00 AM
PT
Meet the Speaker
9:45 AM – 10:00 AM
PT
Meet the Speaker
Speaker:
Jessica Brooks-Woods, MPM, PHR
– National Association of Benefits and Insurance Professionals (NABIP)
10:00 AM – 11:00 AM
PT
Pediatrics Supporting Parents: Building Caregiver Capacity as a Strategy to Improve Early Childhood Health Outcomes
10:00 AM – 11:00 AM
PT
Pediatrics Supporting Parents: Building Caregiver Capacity as a Strategy to Improve Early Childhood Health Outcomes
Primary Speaker:
Danielle Little, M.Ed.
Speaker:
Tiffany Solomon, AAS
– Durham Pediatrics Supporting Parents
Speaker:
Elizabeth Erickson, MD
Earn 1 CE credit(s)
10:00 AM – 11:30 AM
PT
Workshop: Holla If Ya Hear Me: Fostering Connection Through Storytelling, Cultural Humility, and Collaboration Communication
10:00 AM – 11:30 AM
PT
Workshop: Holla If Ya Hear Me: Fostering Connection Through Storytelling, Cultural Humility, and Collaboration Communication
Primary Speaker:
Lamarr Lewis, lewisfamilyconsulting@gmail.com
– MSPHI
Earn 1.5 CE credit(s)
11:00 AM – 11:15 AM
PT
Meet the Speakers
11:00 AM – 11:15 AM
PT
Meet the Speakers
Speaker:
Danielle Little, M.Ed.
Speaker:
Tiffany Solomon, AAS
– Durham Pediatrics Supporting Parents
Speaker:
Elizabeth Erickson, MD
11:15 AM – 11:45 AM
PT
Promoting Gender-Inclusive Language to Enhance Health Equity in Reproductive Health Care
11:15 AM – 11:45 AM
PT
Promoting Gender-inclusive Language to Enhance Health Equity in Reproductive Health Care
Primary Speaker:
AJ Murray, KTS, HLS (they/them/theirs)
– BC Women's Hospital + Health Centre, PHSA
Earn .5 CE credit(s)
11:45 AM – 12:15 PM
PT
Advancing Health Equity Through Standardized Data Practices: Development of the Maryland Health Equity Indicators Handbook
11:45 AM – 12:15 PM
PT
Advancing Health Equity Through Standardized Data Practices: Development of the Maryland Health Equity Indicators Handbook
Primary Speaker:
Amber Lee
Primary Speaker:
Nikardi Hynes, MPH
– Maryland Department of Health
Earn .5 CE credit(s)
12:15 PM – 12:30 PM
PT
Meet the Speakers
12:15 PM – 12:30 PM
PT
Meet the Speakers
Speaker:
AJ Murray, KTS, HLS (they/them/theirs)
– BC Women's Hospital + Health Centre, PHSA
Speaker:
Amber Lee
12:30 PM – 1:15 PM
PT
Does Using Health Information from Social Media Influence Confidence in Self-Health Care?
12:30 PM – 1:15 PM
PT
Roundtable: Does Using Health Information from Social Media Influence Confidence in Self-health Care?
Primary Speaker:
Yi Yin, PhD
– Utah Valley University
Earn .75 CE credit(s)
12:30 PM – 1:15 PM
PT
Roundtable: Centering Community Voices: Building Trust + Collaboration with the Communities We Serve
12:30 PM – 1:15 PM
PT
Roundtable: Centering Community Voices: Building Trust + Collaboration with the Communities We Serve
Primary Speaker:
Sarah Glazer, MA (she/her/hers)
– Literacy Works
Speaker:
Tiara Whitlock, MDiv (she/her/hers)
– Literacy Works
Earn .75 CE credit(s)
12:30 PM – 1:15 PM
PT
Roundtable: Igniting Action: The Launch of the U.S. Health Literacy Association
12:30 PM – 1:15 PM
PT
Roundtable: Igniting Action: The Launch of the U.S. Health Literacy Association
Primary Speaker:
Karen Komondor, RN BSN CCRN
– Health Literacy 360, LLC
Panelist:
Teresa Wagner, DrPH, MS, CPH, RD/LD, CPPS, FNAP, CHWI, DipACLM, CHWC
– University of North Texas Health Science Center, College of Public Health/UNTHSC Community Health Worker Training Center
Panelist:
Monique Hill, MSW
– Health Equity & Literacy Partnership (HELP) Solutions
Panelist:
Catina O'Leary, PhD
– Health Literacy Media
Panelist:
Greg O'Neill, MSN, APRN, AGCNS-BC, NPD-BC, NEA-BC
– ChristianaCare
Earn .75 CE credit(s)
12:30 PM – 1:15 PM
PT
Roundtable: Shaping the Health Literacy Agenda for the Nation
12:30 PM – 1:15 PM
PT
Roundtable: Shaping the Health Literacy Agenda for the Nation
Speaker:
Sandy Williams Hilfiker, MA
– CommunicateHealth Inc.
Speaker:
Rachel Pryzby, MPH, CHES
– CommunicateHealth Inc.
1:00 PM – 2:30 PM
PT
Workshop: Lost in Translation: Adapting Complex Health Information to Meet Your Client's Needs
1:00 PM – 2:30 PM
PT
Workshop: Lost in Translation: Adapting Complex Health Information to Meet Your Client's Needs
Primary Speaker:
Emma M. Lee, B.A.
Speaker:
Eloise McAviney, B.A.
Speaker:
Kim Mason, B.A., M.A., M.S., CHES (she/her/hers)
– Planned Parenthood Federation of America
Earn 1.5 CE credit(s)
1:30 PM – 2:00 PM
PT
Program for Refugee Health Literacy: Building Health Education Interventions to Address Gaps in Refugee Health
1:30 PM – 2:00 PM
PT
CANCELLED- Program for Refugee Health Literacy: Building Health Education Interventions to Address Gaps in Refugee Health
Primary Speaker:
Shreya S. Ramanathan, BS
– Emory University
2:00 PM – 2:30 PM
PT
Immersive Health Literacy: Leveraging Virtual Reality in Patient Education
2:00 PM – 2:30 PM
PT
Immersive Health Literacy: Leveraging Virtual Reality in Patient Education
Primary Speaker:
Linda Ciavarelli, DPM
– HouseCall VR
Earn .5 CE credit(s)
2:30 PM – 2:45 PM
PT
Meet the Speakers
2:30 PM – 2:45 PM
PT
Meet the Speakers
Speaker:
Shreya S. Ramanathan, BS
– Emory University
Speaker:
Linda Ciavarelli, DPM
– HouseCall VR
Wednesday, May 14, 2025
8:30 AM – 8:45 AM
PT
Welcome
8:30 AM – 8:45 AM
PT
Welcome
Faculty:
Diana Peña Gonzalez, MPH, MCHES
– Institute for Healthcare Advancement
8:45 AM – 9:45 AM
PT
Plenary: There Is No Best Way to Communicate Numbers—But There Are Wrong Ways
8:45 AM – 9:45 AM
PT
Plenary: There Is No Best Way to Communicate Numbers—But There Are Wrong Ways
Keynote Speaker:
Brian J. Zikmund-Fisher, Ph.D
Earn 1 CE credit(s)
9:45 AM – 10:00 AM
PT
Meet the Speaker
9:45 AM – 10:00 AM
PT
Meet the Speaker
Speaker:
Brian J. Zikmund-Fisher, Ph.D
10:00 AM – 10:30 AM
PT
Framework for Evaluating Health Literacy of AI-Generated Health Information
10:00 AM – 10:30 AM
PT
Framework for Evaluating Health Literacy of Ai-generated Health Information
Primary Speaker:
Javier Perez (he/him/his)
– Google
Speaker:
Michael Sanchez, MPH, CHES
Speaker:
Ebony Respress, MSPH
– Google
Speaker:
Mariana Perroni, MD
– Google
Speaker:
Erik Schenck, n/a
– Google
Speaker:
Nova Hammerquist, n/a
– Program Manager
Speaker:
Nick Cain, PhD
– Google
Speaker:
Heather Cole-Lewis, PhD
Earn .5 CE credit(s)
10:00 AM – 11:00 AM
PT
Developing a Tailored Health Literacy Champion and Teach-back Super-user Health Literacy Training Program
10:00 AM – 11:00 AM
PT
Developing a Tailored Health Literacy Champion and Teach-back Super-user Health Literacy Training Program
Primary Speaker:
Mary A. Abrams, MD, MPH
– Nationwide Children's Hospital
Speaker:
Jessica Chevrolet, MS, MPA
– Nationwide Children's Hospital
Speaker:
Abigail Wilson, BS, BA (she/her/hers)
– The Ohio State University
Earn 1 CE credit(s)
10:30 AM – 10:45 AM
PT
Meet the Speaker
10:30 AM – 10:45 AM
PT
Meet the Speaker
Speaker:
Javier Perez (he/him/his)
– Google
11:00 AM – 11:15 AM
PT
Meet the Speaker
11:00 AM – 11:15 AM
PT
Meet the Speaker
Speaker:
Mary A. Abrams, MD, MPH
– Nationwide Children's Hospital
Speaker:
Jessica Chevrolet, MS, MPA
– Nationwide Children's Hospital
Speaker:
Abigail Wilson, BS, BA (she/her/hers)
– The Ohio State University
11:15 AM – 12:15 PM
PT
Advancing Organizational Health Literacy in Public Health: Lessons from Cook County, IL
11:15 AM – 12:15 PM
PT
Advancing Organizational Health Literacy in Public Health: Lessons from Cook County, IL
Primary Speaker:
Darcie Moeller, MD, MPH (she/they)
– Cook County Department of Public Health
Speaker:
Melanie Sampson
– Literacy Works
Earn 1 CE credit(s)
11:15 AM – 12:15 PM
PT
Workshop: Guiding Others to Better Health: A Brief Introduction to Motivational Interviewing
11:15 AM – 12:15 PM
PT
Workshop: Guiding Others to Better Health: A Brief Introduction to Motivational Interviewing
Primary Speaker:
David Wood, Ph.D., MSW
Earn 1 CE credit(s)
12:15 PM – 12:30 PM
PT
Meet the Speaker
12:15 PM – 12:30 PM
PT
Meet the Speaker
Speaker:
Darcie Moeller, MD, MPH (she/they)
– Cook County Department of Public Health
12:30 PM – 1:15 PM
PT
Always Use Teach-back! Toolkit and Building Health Literate Organizations Guidebook Updates—Advancing Organizational Health Literacy
12:30 PM – 1:15 PM
PT
Roundtable: Always Use Teach-back! Toolkit and Building Health Literate Organizations Guidebook Updates—advancing Organizational Health Literacy
Primary Speaker:
Mary A. Abrams, MD, MPH
– Nationwide Children's Hospital
Speaker:
Gail Nielsen, BSHCA
– Self employed
Speaker:
Courtney Brown, MD, MSc (she/her/hers)
– The Ohio State University College of Medicine
Speaker:
Sabrina Kurtz-Rossi, MEd (she/her/hers)
– Center for Health Literacy Research + Practice | Tufts Medicine
Speaker:
Abigail Wilson, BS, BA (she/her/hers)
– The Ohio State University
Earn .75 CE credit(s)
12:30 PM – 1:15 PM
PT
Roundtable: AI in Action: What’s Working for You, What’s Not, and What’s Next?
12:30 PM – 1:15 PM
PT
Roundtable: AI in Action: What’s Working for You, What’s Not, and What’s Next?
Primary Speaker:
Tracy Mehan, MA
– Center for Injury Research & policy at Nationwide Children's Hospital
Faculty:
Eskarlethe Juarez, MPH, CHES (she/her/hers)
– Institute for Healthcare Advancement
Earn .75 CE credit(s)
12:30 PM – 1:15 PM
PT
Roundtable: Health Literacy Themes in Medical Malpractice Claims
12:30 PM – 1:15 PM
PT
Roundtable: Health Literacy Themes in Medical Malpractice Claims
Primary Speaker:
Robin Webster, MHA, BSN, RN, CPHRM
– AmeriHealth Caritas
Speaker:
Dana N. Taylor, MHA, CPPS, CPHRM (she/her/hers)
– Coverys
Earn .75 CE credit(s)
12:30 PM – 1:15 PM
PT
Roundtable: HealthLiteracyCopilot™
12:30 PM – 1:15 PM
PT
Roundtable: HealthLiteracyCopilot™
Primary Speaker:
Stan Hudson
– Institute for Healthcare Advancement
Speaker:
Russell A. Bennett, MBA, CHIE
– Institute for Healthcare Advancement (IHA)
Speaker:
Fred Camacho, PhD
– HealthcareGPS
Earn .75 CE credit(s)
12:30 PM – 1:15 PM
PT
Roundtable: Should We Standardize Health Literacy Education and Training for Health Professional Learners?
12:30 PM – 1:15 PM
PT
Roundtable: Should We Standardize Health Literacy Education and Training for Health Professional Learners?
Primary Speaker:
Melanie Stone, DrPH, MEd, CHWI
– The University of Texas Health Science Center at San antonio
Speaker:
Teresa Wagner, DrPH, MS, CPH, RD/LD, CPPS, FNAP, CHWI, DipACLM, CHWC
– University of North Texas Health Science Center, College of Public Health/UNTHSC Community Health Worker Training Center
Earn .75 CE credit(s)
1:30 PM – 2:30 PM
PT
Why Plain Language Should Be Part of Your Internal Communications, Too
1:30 PM – 2:30 PM
PT
Why Plain Language Should Be Part of Your Internal Communications, Too
Primary Speaker:
Sarah Glazer, MA (she/her/hers)
– Literacy Works
Speaker:
Melanie Sampson
– Literacy Works
Earn 1 CE credit(s)
1:30 PM – 2:30 PM
PT
Workshop: Get Excited About Plain Language! Practical Strategies to Improve Health Literacy, Equity, and Inclusion
1:30 PM – 2:30 PM
PT
Workshop: Get Excited About Plain Language! Practical Strategies to Improve Health Literacy, Equity, and Inclusion
Primary Speaker:
Brittany Batell, MPH MSW CHES® (she/they)
– University of Michigan Health
Speaker:
Amy McAlister, MSA
– University of MIchigan Health
Speaker:
Amy Hyde, MILS
– University of Michigan Health
Earn 1 CE credit(s)
2:30 PM – 2:45 PM
PT
Meet the Speaker
2:30 PM – 2:45 PM
PT
Meet the Speaker
Speaker:
Sarah Glazer, MA (she/her/hers)
– Literacy Works
Thursday, May 15, 2025
8:30 AM – 8:45 AM
PT
Welcome
8:30 AM – 8:45 AM
PT
Welcome
Faculty:
Diana Peña Gonzalez, MPH, MCHES
– Institute for Healthcare Advancement
8:45 AM – 9:45 AM
PT
Plenary: AI, Innovation, and Equity: Transforming Health Literacy for the Future
8:45 AM – 9:45 AM
PT
Plenary: AI, Innovation, and Health Equity: Transforming Health Literacy for the Future
Keynote Speaker:
Vivienne Ming, MS, PhD
– Socos Labs
Earn 1 CE credit(s)
9:45 AM – 10:00 AM
PT
Meet the Speaker
9:45 AM – 10:00 AM
PT
Meet the Speaker
Speaker:
Vivienne Ming, MS, PhD
– Socos Labs
10:00 AM – 11:00 AM
PT
Using an American Sign Language Video to Improve Advance Care Planning Engagement Among Deaf Adults
10:00 AM – 11:00 AM
PT
Using an American Sign Language Video to Improve Advance Care Planning Engagement Among Deaf Adults
Primary Speaker:
Colleen A. Manning, DNP, APRN, FNP-C (she/her/hers)
– UTHealth Houston Cizik School of Nursing
Earn 1 CE credit(s)
10:00 AM – 11:30 AM
PT
Workshop: Building Blocks of Digital Health Literacy: Core Concepts & Challenges
10:00 AM – 11:30 AM
PT
Workshop: Building Blocks of Digital Health Literacy: Core Concepts & Challenges
Primary Speaker:
Stan Hudson
– Institute for Healthcare Advancement
Earn 1.5 CE credit(s)
11:00 AM – 11:15 AM
PT
Meet the Speaker
11:00 AM – 11:15 AM
PT
Meet the Speaker
Speaker:
Colleen A. Manning, DNP, APRN, FNP-C (she/her/hers)
– UTHealth Houston Cizik School of Nursing
11:15 AM – 11:45 AM
PT
Developing a Public Health Communication Competency Framework
11:15 AM – 11:45 AM
PT
Developing a Public Health Communication Competency Framework
Primary Speaker:
Jennifer McWhirter, PhD
– University of guelph
Speaker:
Melissa L. MacKay, PhD, MPH (she/her/hers)
– University of Guelph
Earn .5 CE credit(s)
11:45 AM – 12:15 PM
PT
MyHealth.Alberta.ca: A Case Study of Integrating Health Literacy When Creating Patient Instructions
11:45 AM – 12:15 PM
PT
Myhealth.alberta.ca: A Case Study of Integrating Health Literacy When Creating Patient Instructions
Primary Speaker:
Gina Lachuk, BA (English), MSc (Health Risk and Crisis Communication) (she/her/hers)
– Alberta Health Services
Speaker:
Shirley Chandler, MHS, BScN, RN (she/her/hers)
– Alberta Health Services
Speaker:
Heather Ball, BA
Earn .5 CE credit(s)
12:15 PM – 12:30 PM
PT
Meet the Speakers
12:15 PM – 12:30 PM
PT
Meet the Speakers
Speaker:
Jennifer McWhirter, PhD
– University of guelph
Speaker:
Gina Lachuk, BA (English), MSc (Health Risk and Crisis Communication) (she/her/hers)
– Alberta Health Services
Speaker:
Shirley Chandler, MHS, BScN, RN (she/her/hers)
– Alberta Health Services
Speaker:
Melissa L. MacKay, PhD, MPH (she/her/hers)
– University of Guelph
Speaker:
Heather Ball, BA
12:30 PM – 1:30 PM
PT
AI in Action: Designing Health Communication Campaigns in Real-Time
12:30 PM – 1:30 PM
PT
Workshop: AI in Action: Designing Health Communication Campaigns in Real-time
Primary Speaker:
Tracy Mehan, MA
– Center for Injury Research & policy at Nationwide Children's Hospital
Earn 1 CE credit(s)
12:30 PM – 1:30 PM
PT
From Confusion to Clarity: Using Tools and Technology to Transform the Informed Consent Process
12:30 PM – 1:30 PM
PT
From Confusion to Clarity: Using Tools and Technology to Transform the Informed Consent Process
Primary Speaker:
Jennifer Marcoux, MPH
– MaineHealth
Speaker:
Jessica Begley, MPH
– MaineHealth
Earn 1 CE credit(s)
1:30 PM – 1:45 PM
PT
Meet the Speaker
1:30 PM – 1:45 PM
PT
Meet the Speaker
Speaker:
Jennifer Marcoux, MPH
– MaineHealth
1:45 PM – 2:15 PM
PT
Closing Reflections & Spoken Word Performance
1:45 PM – 2:15 PM
PT
Closing Reflections & Spoken Word Performance
Faculty:
Michael Villaire, MSLM
– Institute for Healthcare Advancement
Faculty:
Diana Peña Gonzalez, MPH, MCHES
– Institute for Healthcare Advancement
Speaker:
Kisha Nicole Foster